Cue

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Privacy Policy

Cue is a native macOS meeting command center. This policy explains what information Cue accesses, how it is used, what stays on your Mac, what may be sent to a selected AI provider, and how you can control or delete your information.

Effective date: May 6, 2026

Cue helps you prepare for meetings, receive live cue cards, and turn conversations into reviewed memory, drafts, decisions, and next steps.

If you do not agree with this Privacy Policy, do not use Cue.

1. Who we are

Cue is operated by Cue.

Website: https://cueapp.app
Support: support@cueapp.app

2. Information Cue may access

Depending on the features you use and the permissions you grant, Cue may access or process the following information.

Calendar information

Cue may access calendar event information so it can show upcoming meetings, prepare meeting briefs, and connect meeting context to the right workspace.

Calendar information may include:

  • Event titles
  • Event times and durations
  • Calendar names
  • Attendee names or email addresses when available
  • Meeting links or conferencing metadata when available
  • Event notes or descriptions when available

Cue only accesses calendar information after you grant permission through macOS.

Microphone and speech information

Cue may access microphone audio so it can transcribe your side of a meeting and generate live meeting guidance.

Depending on your settings and the transcription mode available on your Mac, Cue may process:

  • Microphone audio
  • Speech recognition output
  • Transcript text
  • Speaker/source labels where available

System audio and meeting transcript information

If you enable supported meeting capture features, Cue may process system audio or transcript text from meeting audio to help generate cue cards, meeting facts, and follow-up context.

This may include:

  • Transcript snippets
  • Meeting dialogue
  • Speaker/source labels when available
  • Timestamps
  • Meeting summaries
  • Action items and next steps

Workspace and memory information

Cue may store workspace memory and meeting context so it can help you remember what matters across conversations.

This may include:

  • Workspace or company names
  • Relationship notes
  • Meeting summaries
  • Reviewed meeting facts
  • Participants
  • Decisions
  • Drafts
  • Next steps
  • Guidance preferences
  • Uploaded or attached context, if you choose to add it

AI provider information

Cue may use a user-selected AI provider to generate meeting briefs, live cue cards, summaries, drafts, and other AI-assisted outputs.

When AI features are used, Cue may send relevant prompt context to the selected AI provider. This may include transcript snippets, meeting facts, calendar context, workspace memory, or user-entered instructions needed to complete the request.

Cue does not control the privacy practices of third-party AI providers. Your use of a third-party AI provider may also be subject to that provider’s own terms and privacy policy.

Email and draft information

Cue is designed for draft-only email behavior. Cue may help generate draft text, but Cue does not automatically send emails on your behalf.

If Cue opens an email client or creates draft content, you remain responsible for reviewing, editing, and sending it.

3. How Cue uses information

Cue uses information to provide and improve the app experience, including to:

  • Show your upcoming meetings
  • Prepare meeting briefs
  • Generate live cue cards
  • Create transcript-aware follow-up suggestions
  • Help you review meeting facts
  • Save workspace memory
  • Draft follow-ups for your review
  • Improve relevance based on your preferences and prior context
  • Provide support and troubleshoot issues

4. Local-first design

Cue is designed to keep meeting context and workspace memory local where possible.

Certain information may be stored on your Mac, including meeting memory, workspace context, reviewed facts, preferences, and local app settings.

However, some AI-powered features may require sending relevant context to a selected AI provider so the provider can generate a response.

5. Third-party services

Cue may interact with third-party services depending on the features you use, including:

  • Apple Calendar / EventKit
  • Apple Speech Recognition or other local/system transcription services
  • User-selected AI providers
  • macOS mail clients or email composition tools
  • App Store distribution and Apple platform services

Third-party services may process information according to their own terms and privacy policies.

6. What Cue does not do

Cue does not:

  • Sell your personal information
  • Use meeting content for advertising
  • Automatically send emails without your action
  • Claim that AI-generated content is always accurate
  • Replace your judgment in meetings, business decisions, legal decisions, financial decisions, hiring decisions, medical decisions, or other important matters

7. AI output and accuracy

Cue uses AI to assist with meeting preparation, cue cards, summaries, drafts, and next steps.

AI outputs may be incomplete, inaccurate, delayed, or inappropriate for your specific situation. You are responsible for reviewing and validating all AI-generated content before relying on it or sharing it.

8. Data retention

Cue may retain local app data on your Mac for as long as you keep it in the app or until you delete it.

If you delete workspace memory, meeting records, drafts, or app data, Cue will remove that information from the local app environment to the extent supported by the product.

Third-party AI providers may have their own retention practices for information sent to them. Please review the privacy policy of your selected provider.

9. Deleting your data

You can delete data from Cue by using the available in-app controls or by contacting us at support@cueapp.app.

If you contact us, we may need information to verify and process your request.

You can also manage app permissions through macOS System Settings, including microphone, speech recognition, calendar, and screen/audio-related permissions.

10. Permissions

Cue may request macOS permissions for features such as:

  • Calendar access
  • Microphone access
  • Speech recognition
  • Screen or system audio access where supported
  • File access if you choose to attach or import context

You can revoke permissions through macOS System Settings. Some features may stop working if permissions are disabled.

11. Children’s privacy

Cue is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. International users

If you use Cue outside the United States, you understand that your information may be processed in the United States or other locations where our service providers or selected AI providers operate.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and may provide additional notice where appropriate.

14. Contact us

For privacy questions, support, or data deletion requests, contact:

support@cueapp.app